If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.
Provisions Applicable to Registrants
Our Site offers publicly accessible articles. A Registrant should be aware that any information provided while leaving comments within this area of our Site may be read, collected, and used by others who access them. To request removal of your PII from our articles, contact us at . In some cases, we may not be able to remove PII, in which case we will let a Registrant know if we are unable to do so and why.
Our Site also displays personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at .
Notice. NHS will inform Registrants about the purposes for which it collects and uses PII, the types of non-agent third parties to which NHS discloses that information, and the choices and means, if any, NHS offers Registrants for limiting the use and disclosure of their PII. NHS intends to use PII for the following reasons: (a) to present Site and contents to a Registrant, (b) to provide information, products and services requested by a Registrant, (c) to fulfill any other purposes for which you provide it, (d) to provide a Registrant with notices, (e) to carry out our obligations and enforce our rights, including billing and collection, (f) to notify a Registrant of changes to our Site or products and services we offer through it, (g) to display content and advertisements customized to the preferences or viewing behavior of Registrants, (h) to test different formats for the Site to gauge Visitor preferences, (i) to allow a Registrant to participate in interactive features of the Site, (j) in any other way we may describe when you provide the PII and (k) for any other purpose with a Registrant’s consent.
Choice. NHS will offer Registrants the opportunity to choose (opt-out) whether their PII is (a) to be disclosed to a third party who is not an agent of NHS, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the Registrant. For sensitive PII such as credit card information, NHS will give Registrants the opportunity to affirmatively and explicitly (opt-in) consent such disclosure or use.
Account Information. NHS honors requests from customers for changes in account information, such as name and password and will use best efforts to correct any such information that is inaccurate.
PII. Various types of PII may be collected from each Registrant in order for NHS to provide services. Such information may include name, mailing address, telephone numbers, email addresses, credit card information and other information that may be needed in order to provide the services requested by the Registrant. We obtain address information about you from third party sources, such as Experion, so that we can provide more relevant products and advertisements. NHS may also request statistical information about interests and lifestyle habits.
Data Integrity- Registrants. NHS will use PII only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. NHS will take reasonable steps to ensure that such information is relevant to its intended use, accurate, complete and current.
Access. Upon request, NHS will provide Registrants with the PII that it holds about them and will take reasonable steps to provide individuals with a means to correct, amend or delete information that is found to be inaccurate or incomplete. Users can request these changes by contacting us at firstname.lastname@example.org. NHS will use reasonable efforts to respond to requests within 10 business days, but in no less than 30 days will provide a response to a Registrant that either (a) confirms that PII has been updated or deleted, (b) contains a timeline by which the request by be fulfilled or (c) offers a reason why the request cannot be fulfilled. NHS may also contact Registrants regarding improvements to the Site, or when you sign up to our newsletter subscription, to provide information regarding a Registrant’s account or with information about new services that are available or other information we deem helpful or interesting to you. A Registrant may opt-out and unsubscribe to these communications by (i) e-mailing “unsubscribe” to or (ii) making your request by contacting us at 800-316-8556 In the event of communications from third parties, please follow that third party’s unsubscribe features.
We may also provide you the opportunity to participate in contests or surveys on our Site. If you participate, we will request certain PII from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Transfers to Third Parties- Registrants. NHS will not knowingly disclose, sell, share or rent PII without a Registrant’s consent other than in certain exceptional circumstances, such as (a) to protect against hackers, (b) to protect our legal rights or protect us from liability, (c) to enforce an agreement with a Registrant, including the enforcement of the Terms & Conditions (d) address actual or threatened illegal or harmful conduct, (e) as required by legal or professional standards or requirements (including compliance with judicial or regulatory proceedings or orders), or (f) if we believe such disclosure is reasonably necessary to protect the rights, property or safety of NHS, Users, Registrants or others. We may also disclose PII to third parties for credit card fraud protection and risk reduction as well as in the event NHS or its assets are sold, in which case NHS will notify Registrants by e-mail or prominent notice on the Site following the transaction. NHS will not authorize the release of credit card or account data with anyone not directly involved with processing the transactions.
We may provide your PII to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your PII only as necessary to provide these services to us.
Use By Minors. A Registrant must be 18 years of age or older. NHS will not knowingly solicit or collect PII from anyone under 13 years of age. No one under age 13 may provide any PII to or on the Site. If you are under age 13, do not use or provide information on this Site. If we learn that we have collected or received PII from a person under 13 without verification of parental consent, we will delete that information.
Provisions Applicable to All Users
Users can browse our Site without revealing any PII. The following provisions apply to all Users, which shall include Registrants:
Security. NHS takes data security seriously and has put in place appropriate physical, electronic and procedural safeguards to protect information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. Please note that when sensitive PII (for example, credit card information) is transferred over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. Any transmission of information is at your own risk.
Data Integrity- General. Non-PII and aggregate information may be used to improve the Site. Information provided by Users is primarily used by NHS to provide and improve the service requested by the User, including the use by NHS of IP addresses and other technical information to diagnose problems with our servers, to administer the Site or to gather general demographic information. IP addresses or other information may also be used to provide offer information, company information or promotional materials from business partners, independent contractors or other third parties together with whom NHS provides its services.
An action tag is a small, graphic image on a webpage that is designed to allow the website owner or a third party to monitor who is visiting a website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from and the time that such webpage was viewed. Tags may be associated with cookie information. We may also use such anonymous and aggregate information for promotional purposes.
Risk of Use. No data transmission over the Internet can be guaranteed to be 100% secure. While we will strive to protect Users’ information, NHS cannot guarantee the security of any information transmitted to us and Users provide such information at their own risk. NHS expressly disclaims any liability that may arise from any provision of any information whatsoever to this Site. If you have any questions about security on our Site, you can contact us at .
If you are a California resident and our customer, Cal. Civ. Code 1798.83 permits you to request certain information about our disclosure of PII to third parties for their direct marketing purposes. To request this information, please send an e-mail to , call us at 800-316-8556 or write us at the following address: 1121C Military Cutoff Road, #360, Wilmington, NC 28405.
Last Updated: September 25th, 2013